Replacement Policy
Digital products are delivered as unique keys/accounts/codes. Please verify the product details before purchase.
Delivered digital products
After a product is delivered, payments are generally final. If the delivered product has a verified technical issue, contact our official support with your Order ID and a clear description of the problem. Eligible verified issues are handled through replacement assistance.
When replacement may be available
Replacement may be offered when the delivered item is verified as invalid, non-working, or materially different from the purchased listing at the time of delivery. We may request reasonable evidence needed to verify the issue.
Not eligible
Replacement is not available for buyer error, wrong product selection, sharing/reselling of delivered credentials, misuse, or issues caused after successful delivery outside our control.
Contact
Use our official Telegram support link on the Contact page and include your Order ID.